Is Zoom HIPAA compliant?

Zoom is a comprehensive video conferencing platform designed to support virtual meetings, webinars, and online classes. It has become a popular tool for businesses, educational institutions, and individual users due to its robust features including HD video, high-quality audio, screen sharing, and real-time messaging. Another significant advantage of Zoom is its user-friendly interface and scalability that caters to both small team meetings and large-scale corporate sessions. The seamless integration with various platforms and with other productivity tools such as calendars and email systems further enhances its appeal and broadens its use.

Screenshot of Zoom showing sample video call

Zoom in healthcare

In the realm of healthcare, Zoom has various applications and can be effectively used in both telehealth and in-person scenarios. For telehealth, healthcare providers can use Zoom for conducting remote consultations, patient follow-ups, and even health education sessions, thereby extending care beyond geographical constraints. The screen sharing feature can be utilized to discuss medical images, lab results, or other relevant health data with patients in real-time. Within in-person care settings, Zoom proves effective for conducting departmental meetings, facilitating training sessions, or connecting with remote consultants, thus fostering effective communication and collaboration.

Zoom and HIPAA compliance

Zoom is HIPAA compliant and is committed to providing a secure environment for the handling of PHI (Protected Health Information). The company offers to sign a Business Associate Agreement (BAA), an essential requirement for ensuring HIPAA compliance. This compliance is further enforced by the implementation of strong security measures including encryption of data both in transit and at rest. More details about Zoom's HIPAA compliance are outlined in their HIPAA Compliance Guide. Moreover, Zoom offers a set of HIPAA-compliant settings that healthcare customers can enable to add an extra layer of security, thus ensuring the privacy and protection of sensitive health information.

Staying HIPAA Compliant

Take a look at our ultimate guide to HIPAA compliant software and services for help selecting compliant service providers. Though careful vendor evaluation and selection is only one piece of the puzzle for maintaining HIPAA compliance. At TeachMeHIPAA, we offer an affordable HIPAA training solution to ensure your staff are knowledgeable in how to comply, and to help you meet your legally mandated HIPAA training requirement with ease. Learn more about our tips and tricks for maintaining compliance with our HIPAA compliance blog