Is RingCentral HIPAA compliant?

RingCentral is a global provider of cloud-based business unified communications and collaboration solutions, including messaging, video meetings, and phone systems. With features like HD video conferencing, team messaging, file sharing, and task management, RingCentral offers a comprehensive suite that fosters efficient collaboration and seamless communication for businesses of all sizes.

Screenshot of Ringcentral application showing sample call

RingCentral in healthcare

In a healthcare setting, RingCentral can be effectively utilized in both telehealth and in-person care settings. For telehealth, RingCentral's video conferencing capabilities can facilitate virtual consultations, team meetings, and patient education sessions. In in-person care settings, RingCentral's messaging and phone systems can enhance internal communication among the healthcare team. Moreover, its task management and file sharing features can support efficient coordination of patient care activities.

RingCentral and HIPAA compliance

RingCentral is committed to ensuring a high level of security and compliance, including HIPAA. RingCentral is willing to sign a Business Associate Agreement (BAA) with covered entities. The company has implemented strong security measures such as encryption and access controls to safeguard data, including PHI (Protected Health Information). Additionally, RingCentral provides guidance to customers on using its products in a manner compliant with HIPAA. For more details, you can visit RingCentral's Healthcare webpage.

Staying HIPAA Compliant

Take a look at our ultimate guide to HIPAA compliant software and services for help selecting compliant service providers. Though careful vendor evaluation and selection is only one piece of the puzzle for maintaining HIPAA compliance. At TeachMeHIPAA, we offer an affordable HIPAA training solution to ensure your staff are knowledgeable in how to comply, and to help you meet your legally mandated HIPAA training requirement with ease. Learn more about our tips and tricks for maintaining compliance with our HIPAA compliance blog