Is Wix HIPAA compliant?

Wix in healthcare

Healthcare practices have long used Wix for brochure-style websites: describing services, listing providers and locations, and publishing educational content, none of which involves Protected Health Information (PHI). The platform's scheduling, forms, and messaging tools were off-limits for patient data, which forced practices to bolt on third-party compliant form services or keep intake entirely offline. That workaround era is ending for practices on the right plan, because a Wix site can now collect PHI through forms, bookings, and inbox messaging once its compliance features are switched on. Sites on unsupported plans should remain brochures.

Wix and HIPAA compliance

Wix can now be HIPAA compliant, and it signs a Business Associate Agreement (BAA), a sharp reversal of its earlier refusal to do either. In early 2026 the company launched a native compliance offering for supported Premium and Studio site plans, currently Business, Plus, Elite, Business Elite, and Enterprise. From the Compliance, Privacy & Cookies page of the site dashboard, an owner activates PHI Protection and then signs the BAA on the same screen. Activation is deliberately restrictive: the App Market filters to HIPAA-compliant apps only, non-compliant channels such as Facebook Messenger and Instagram are disconnected from Wix Inbox, and PHI is kept out of general notification emails, while encryption of ePHI at rest and in transit, access controls, and audit logging apply behind the scenes in line with the ISO 27799 healthcare standard.

Two cautions apply. Anything your site collected before activation wasn't handled to HIPAA standards, so don't gather patient data first and sign later; and compliance is tied to the plan, with data falling back to standard Wix security 30 days after a supported plan is canceled. Further information is available in Wix's HIPAA Compliance for Your Wix Site help article.