Is Tellescope HIPAA compliant?

Tellescope is built for digital health, telemedicine, and wellness organizations to centralize patient communications, automate workflows, manage intake/scheduling, track outcomes, and collaborate across teams—all in one HIPAA-compliant workspace. It offers patient messaging (SMS/email/secure chat), phone and video, forms, surveys, tasks/ticketing, care coordination, and a patient portal/community, plus integrations (e.g., Gmail/Outlook, Zoom, Iterable) and EHR connectivity. By unifying these capabilities and automating care journeys, Tellescope helps organizations launch faster, handle higher patient volumes with fewer manual steps, and scale operations without rebuilding their tech stack.

Beyond positioning the platform as HIPAA-compliant, Tellescope’s ecosystem emphasizes secure features (HIPAA-compliant email, texting, video, file storage, and scheduling) and partner integrations set up with appropriate HIPAA safeguards. Separate third-party materials also note Tellescope’s pursuit of SOC 2 to strengthen its security posture. For covered entities and business associates evaluating Tellescope, request their security documentation and BAA terms during procurement. 

Take a look at our ultimate guide to HIPAA compliant software and services for help selecting compliant service providers. Though careful vendor evaluation and selection is only one piece of the puzzle for maintaining HIPAA compliance. At TeachMeHIPAA, we offer an affordable HIPAA training solution to ensure your staff are knowledgeable in how to comply, and to help you meet your legally mandated HIPAA training requirement with ease. Learn more about our tips and tricks for maintaining compliance with our HIPAA compliance blog.