Is SearchStax HIPAA compliant?

SearchStax is officially HIPAA-compliant, having successfully completed a third-party attestation confirming that its security program meets the requirements of the HIPAA Security Rule for processing, maintaining, and storing electronic protected health information (ePHI). Additionally, SearchStax undergoes an annual SOC 2 Type 2 audit, reinforcing its strong data protection control environment. The company is willing to sign a Business Associate Agreement (BAA), enabling healthcare organizations to confidently use its services for HIPAA-regulated workloads.

SearchStax in healthcare

SearchStax offers two primary offerings—Managed Search (Solr infrastructure) and Site Search (AI‑powered site search solutions)—which are well-suited for healthcare applications. These solutions support healthcare clients by enabling fast, relevant search experiences, advanced analytics, and scalable, secure infrastructure that can help improve patient access to information, streamline workflows, and enhance digital health services.

SearchStax and HIPAA compliance

SearchStax’s compliance posture includes certification and audit controls across multiple frameworks:

  • HIPAA: Third‑party attestation confirms adherence to HIPAA Security Rule requirements.
  • SOC 2 Type 2: Annual audit covering security, availability, confidentiality, and more.
  • ISO 27001, GDPR, WCAG: Listed among the compliance credentials showcased in their Security & Compliance overview.

SearchStax has also launched a Trust Center, giving customers streamlined access to security and compliance documentation—including HIPAA, SOC 2 reports, ISO certifications, data processing agreements, and privacy policies. This self-service portal enhances transparency and simplifies security reviews.

Staying HIPAA Compliant

Take a look at our ultimate guide to HIPAA compliant software and services for help selecting compliant service providers. Though careful vendor evaluation and selection is only one piece of the puzzle for maintaining HIPAA compliance. At TeachMeHIPAA, we offer an affordable HIPAA training solution to ensure your staff are knowledgeable in how to comply, and to help you meet your legally mandated HIPAA training requirement with ease. Learn more about our tips and tricks for maintaining compliance with our HIPAA compliance blog.