Is Paubox HIPAA compliant?

As a HIPAA-compliant email security platform, Paubox lets providers use email as a secure clinical communications channel—no portals or passwords for patients, and no workflow changes for staff on Google Workspace or Microsoft 365. Key capabilities include default outbound encryption, generative-AI inbound security (phishing/spoofing/malware defense), archiving & DLP, the Paubox Email API for transactional messages, and Paubox Marketing for HIPAA-compliant campaigns. It’s designed for small and mid-sized healthcare organizations, clinics, and IT teams that want reliable compliance with simpler management.

Paubox encrypts every outbound email by default, enabling recipients to read PHI directly in their inbox, while AI-driven inbound security helps prevent unauthorized access or exposure. Paubox Email Suite is HITRUST CSF certified and the company provides Business Associate Agreements as part of its standard offering, supporting formal HIPAA obligations alongside SOC-aligned security controls. For due diligence, Paubox’s docs and product pages detail setup with Google/Microsoft, TLS enforcement, and security practices tailored to HIPAA.

Take a look at our ultimate guide to HIPAA compliant software and services for help selecting compliant service providers. Though careful vendor evaluation and selection is only one piece of the puzzle for maintaining HIPAA compliance. At TeachMeHIPAA, we offer an affordable HIPAA training solution to ensure your staff are knowledgeable in how to comply, and to help you meet your legally mandated HIPAA training requirement with ease. Learn more about our tips and tricks for maintaining compliance with our HIPAA compliance blog.